How Covert Filming Revealed a Multi-Million Pound Timeshare Scheme

Authorities have called it as a major deceptions of its nature in the Britain.

A total of 14 individuals have been convicted for their involvement in a £28 million plot to cheat more than 3,500 timeshare investors.

The targets were eager to get out of long-standing timeshare contracts and went looking for help.

Most were from 60 and 80. Over 500 of them lost more than £10,000, and one individual paid more than £80,000.

Those targeted were exposed to aggressive consultations continuing for six hours. They were out of money, owning worthless fake "points" and still trapped in high-priced timeshare contracts they could no longer use.

The Company Behind the Fraud

The firm at the heart of the fraud was Sell My Timeshare (SMT). They accepted customers' funds to support the proprietors' opulent lifestyle of exclusive education, luxury homes and private jets.

The leader at the head of the company, the main defendant, was handed a seven-and-half year prison term in January for fraudulent conspiracy.

In the latest development, his spouse Nicola was part of the concluding cases to hear their sentences.

She was handed a 24-month suspended jail sentence at Southwark Crown Court after confessing to money laundering.

The outcome represents a long time coming and signifies a major victory for the victims who came forward, the law enforcement and prosecutors.

How the Inquiry Began

I first heard about SMT came in the summer of 2016. The position was in the research department of a news organization, producing investigative features.

A friend noted that his mum had assumed the ownership of a holiday property in the Spanish coast and, after decades of vacations, had started seeking to get out of the deal.

It is important to recall how popular holiday ownership had become with UK travelers in the 1980s and 1990s.

Holiday ownership allowed people to access the same accommodation annually, or trade their time slots with other owners who had properties in alternative destinations. About 600,000 holiday enthusiasts took up that opportunity.

The first timeshare rush was paired with a numerous reports about rip-off merchants deceptively promoting investments. They appeared frequently on consumer TV programmes.

The standard holiday ownership agreement bound owners for long periods.

In that period, those owners who had experienced their regular accommodation in the sunshine for 20 or 30 years were ageing, and a large proportion were attempting to say farewell to their timeshares.

A number had declining mobility and were unable to visit their units. Some just believed they'd got all they wanted from them. And some had deceased, in many cases leaving their heirs to take over the deals - including their regular contributions and maintenance fees.

The Investigation Develops

And that's where the relative had found herself. She looked online for solutions and discovered the company, a enterprise whose online presence assured to terminate her agreement.

But, having made a payment and scheduled a consultation with them, her family smelled a rat.

Further research revealed numerous individuals claiming they had handed over cash and achieved no result in return. In fact, they had been left out of pocket. Significant sums.

The investigative unit started looking into what was happening. It soon emerged that there were questionable operators active in the holiday ownership market.

One lawyer had hundreds of individual complaints waiting to sue the organization.

Reporters contacted people who had used the firm and they each reported similar experiences. They assumed the business would purchase their timeshare from them but when they participated in a session (for which they made an advance payment) they were told there was no market for their property.

Rather, they were encouraged - actually coerced - to invest additional funds purchasing "Monster Rewards", linked to the business's umbrella group, the overarching entity.

The precise definition was rather ambiguous. They sounded like a kind of currency, offering discount travel and services and shopping deals.

And they were seemingly "exchangeable with other owners, eventually.

Investing money up front now would result in an eventual payoff that would cover the firm's costs and leave the property owner in profit, freed at last from their pesky deal.

An unrealistic promise? Indeed, it was.

A 'Misleading Scheme'

Based on these descriptions were accurate, this was a massive scam.

It's what is called a "bait-and-switch."

An operator - in this case the company - "lures the client by promoting a specific service only to then say that's not available, directing the customer in the direction of another, inferior product or service.

Such practices are unlawful. Possessing all the evidence we had collected, we argued to secretly film one of the company's meetings.

The process requires time, effort, and clear arguments for why this is the exclusive approach to collect the data necessary to demonstrate illegal activity.

With approval secured, our small team organized a consultation with one of the organization's staff in Stratford-Upon-Avon.

Acting as a member of the public wanting to get his mum out of her timeshare contract|holiday ownership agreement

Amanda Mccarthy
Amanda Mccarthy

A seasoned gaming enthusiast with over a decade of experience in casino analytics and slot machine strategy development.